- Главная
- Курсы
- Управление современным предприятием
- Управление информацией и технологиями на предприятии
ITIL V3 2011 Service Design SD
направление: Управление современным предприятием
Даты проведения курса
Array
(
[0] => Array
(
[PRICES] => Array
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[BASE] => Array
(
[PRICE_ID] => 1
[ID] => 63131
[CAN_ACCESS] => Y
[CAN_BUY] => Y
[MIN_PRICE] => Y
[CURRENCY] => RUB
[VALUE_VAT] => 26000
[VALUE_NOVAT] => 26000
[DISCOUNT_VALUE_VAT] => 26000
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[ROUND_VALUE_VAT] => 26000
[ROUND_VALUE_NOVAT] => 26000
[VALUE] => 26000
[UNROUND_DISCOUNT_VALUE] => 26000
[DISCOUNT_VALUE] => 26000
[DISCOUNT_DIFF] => 0
[DISCOUNT_DIFF_PERCENT] => 0
[VATRATE_VALUE] => 0
[DISCOUNT_VATRATE_VALUE] => 0
[ROUND_VATRATE_VALUE] => 0
[PRINT_VALUE_NOVAT] => 26 000 руб.
[PRINT_VALUE_VAT] => 26 000 руб.
[PRINT_VATRATE_VALUE] => 0 руб.
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[PRINT_DISCOUNT_VALUE_VAT] => 26 000 руб.
[PRINT_DISCOUNT_VATRATE_VALUE] => 0 руб.
[PRINT_VALUE] => 26 000 руб.
[PRINT_DISCOUNT_VALUE] => 26 000 руб.
[PRINT_DISCOUNT_DIFF] => 0 руб.
)
)
[PRICE_MATRIX] =>
[MIN_PRICE] => Array
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[CAN_BUY] => Y
[MIN_PRICE] => Y
[CURRENCY] => RUB
[VALUE_VAT] => 26000
[VALUE_NOVAT] => 26000
[DISCOUNT_VALUE_VAT] => 26000
[DISCOUNT_VALUE_NOVAT] => 26000
[ROUND_VALUE_VAT] => 26000
[ROUND_VALUE_NOVAT] => 26000
[VALUE] => 26000
[UNROUND_DISCOUNT_VALUE] => 26000
[DISCOUNT_VALUE] => 26000
[DISCOUNT_DIFF] => 0
[DISCOUNT_DIFF_PERCENT] => 0
[VATRATE_VALUE] => 0
[DISCOUNT_VATRATE_VALUE] => 0
[ROUND_VATRATE_VALUE] => 0
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[PRINT_VALUE_VAT] => 26 000 руб.
[PRINT_VATRATE_VALUE] => 0 руб.
[PRINT_DISCOUNT_VALUE_NOVAT] => 26 000 руб.
[PRINT_DISCOUNT_VALUE_VAT] => 26 000 руб.
[PRINT_DISCOUNT_VATRATE_VALUE] => 0 руб.
[PRINT_VALUE] => 26 000 руб.
[PRINT_DISCOUNT_VALUE] => 26 000 руб.
[PRINT_DISCOUNT_DIFF] => 0 руб.
)
[CATALOG_GROUP_ID_1] => 1
[~CATALOG_GROUP_ID_1] => 1
[CATALOG_GROUP_NAME_1] => Базовая цена
[~CATALOG_GROUP_NAME_1] => Базовая цена
[CATALOG_CAN_ACCESS_1] => Y
[~CATALOG_CAN_ACCESS_1] => Y
[CATALOG_CAN_BUY_1] => Y
[~CATALOG_CAN_BUY_1] => Y
[CATALOG_PRICE_ID_1] => 63131
[~CATALOG_PRICE_ID_1] => 63131
[CATALOG_PRICE_1] => 26000.00
[~CATALOG_PRICE_1] => 26000.00
[CATALOG_CURRENCY_1] => RUB
[~CATALOG_CURRENCY_1] => RUB
[CATALOG_QUANTITY_FROM_1] =>
[~CATALOG_QUANTITY_FROM_1] =>
[CATALOG_QUANTITY_TO_1] =>
[~CATALOG_QUANTITY_TO_1] =>
[CATALOG_EXTRA_ID_1] =>
[~CATALOG_EXTRA_ID_1] =>
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[~PROPERTY_85_VALUE] => 48584
[PROPERTY_85_VALUE_ID] => 4821971
[~PROPERTY_85_VALUE_ID] => 4821971
[PROPERTY_DATE_FROM_VALUE] => 24.05.2021
[~PROPERTY_DATE_FROM_VALUE] => 24.05.2021
[PROPERTY_DATE_FROM_VALUE_ID] => 4821978
[~PROPERTY_DATE_FROM_VALUE_ID] => 4821978
[NAME] => ITIL V3 2011 Service Design SD
[~NAME] => ITIL V3 2011 Service Design SD
[PREVIEW_PICTURE] =>
[~PREVIEW_PICTURE] =>
[DETAIL_PICTURE] =>
[~DETAIL_PICTURE] =>
[CATALOG_QUANTITY] => 0
[~CATALOG_QUANTITY] => 0
[CATALOG_QUANTITY_RESERVED] => 0
[~CATALOG_QUANTITY_RESERVED] => 0
[CATALOG_QUANTITY_TRACE] => N
[~CATALOG_QUANTITY_TRACE] => N
[CATALOG_QUANTITY_TRACE_ORIG] => D
[~CATALOG_QUANTITY_TRACE_ORIG] => D
[CATALOG_CAN_BUY_ZERO] => N
[~CATALOG_CAN_BUY_ZERO] => N
[CATALOG_CAN_BUY_ZERO_ORIG] => D
[~CATALOG_CAN_BUY_ZERO_ORIG] => D
[CATALOG_NEGATIVE_AMOUNT_TRACE] => N
[~CATALOG_NEGATIVE_AMOUNT_TRACE] => N
[CATALOG_NEGATIVE_AMOUNT_ORIG] => D
[~CATALOG_NEGATIVE_AMOUNT_ORIG] => D
[CATALOG_SUBSCRIBE] => N
[~CATALOG_SUBSCRIBE] => N
[CATALOG_SUBSCRIBE_ORIG] => D
[~CATALOG_SUBSCRIBE_ORIG] => D
[CATALOG_AVAILABLE] => Y
[~CATALOG_AVAILABLE] => Y
[CATALOG_WEIGHT] => 0
[~CATALOG_WEIGHT] => 0
[CATALOG_WIDTH] =>
[~CATALOG_WIDTH] =>
[CATALOG_LENGTH] =>
[~CATALOG_LENGTH] =>
[CATALOG_HEIGHT] =>
[~CATALOG_HEIGHT] =>
[CATALOG_MEASURE] =>
[~CATALOG_MEASURE] =>
[CATALOG_VAT] =>
[~CATALOG_VAT] =>
[CATALOG_VAT_ID] =>
[~CATALOG_VAT_ID] =>
[CATALOG_VAT_INCLUDED] => N
[~CATALOG_VAT_INCLUDED] => N
[CATALOG_PRICE_TYPE] => S
[~CATALOG_PRICE_TYPE] => S
[CATALOG_RECUR_SCHEME_TYPE] => D
[~CATALOG_RECUR_SCHEME_TYPE] => D
[CATALOG_RECUR_SCHEME_LENGTH] =>
[~CATALOG_RECUR_SCHEME_LENGTH] =>
[CATALOG_TRIAL_PRICE_ID] =>
[~CATALOG_TRIAL_PRICE_ID] =>
[CATALOG_WITHOUT_ORDER] => N
[~CATALOG_WITHOUT_ORDER] => N
[CATALOG_SELECT_BEST_PRICE] => N
[~CATALOG_SELECT_BEST_PRICE] => N
[CATALOG_PURCHASING_PRICE] =>
[~CATALOG_PURCHASING_PRICE] =>
[CATALOG_PURCHASING_CURRENCY] =>
[~CATALOG_PURCHASING_CURRENCY] =>
[CATALOG_TYPE] => 4
[~CATALOG_TYPE] => 4
[CATALOG_BUNDLE] => N
[~CATALOG_BUNDLE] => N
[SORT_HASH] => caa436b7b3606ceab8ce6304b854dbd3
[LINK_ELEMENT_ID] => 48584
[PROPERTIES] => Array
(
[CML2_LINK] => Array
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[ID] => 85
[IBLOCK_ID] => 24
[NAME] => Элемент каталога
[ACTIVE] => Y
[SORT] => 5
[CODE] => CML2_LINK
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => E
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] => CML2_LINK
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 25
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => Y
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => SKU
[USER_TYPE_SETTINGS] => Array
(
[VIEW] => A
[SHOW_ADD] => N
[MAX_WIDTH] => 0
[MIN_HEIGHT] => 24
[MAX_HEIGHT] => 1000
[BAN_SYM] => ,;
[REP_SYM] =>
[OTHER_REP_SYM] =>
[IBLOCK_MESS] => N
)
[HINT] =>
[~NAME] => Элемент каталога
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 48584
[PROPERTY_VALUE_ID] => 4821971
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[~VALUE] => 48584
[~DESCRIPTION] =>
)
[CITY] => Array
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[ID] => 92
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[NAME] => Город проведения
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[SORT] => 500
[CODE] => CITY
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[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
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[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
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[FILTRABLE] => Y
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[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Город проведения
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => Москва
[PROPERTY_VALUE_ID] => 4821980
[DESCRIPTION] =>
[~VALUE] => Москва
[~DESCRIPTION] =>
)
[MAX_COUNT] => Array
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[ID] => 100
[IBLOCK_ID] => 24
[NAME] => Исходное количество мест
[ACTIVE] => Y
[SORT] => 500
[CODE] => MAX_COUNT
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => N
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Исходное количество мест
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
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[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
)
[DATE_FROM] => Array
(
[ID] => 101
[IBLOCK_ID] => 24
[NAME] => Начало курса
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[SORT] => 500
[CODE] => DATE_FROM
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[COL_COUNT] => 30
[LIST_TYPE] => L
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[XML_ID] =>
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[WITH_DESCRIPTION] => N
[SEARCHABLE] => Y
[FILTRABLE] => Y
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => DateTime
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Начало курса
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 24.05.2021
[PROPERTY_VALUE_ID] => 4821978
[DESCRIPTION] =>
[~VALUE] => 24.05.2021
[~DESCRIPTION] =>
)
[DATE_TO] => Array
(
[ID] => 102
[IBLOCK_ID] => 24
[NAME] => Окончание курса
[ACTIVE] => Y
[SORT] => 500
[CODE] => DATE_TO
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => Y
[FILTRABLE] => Y
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => DateTime
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Окончание курса
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 26.05.2021
[PROPERTY_VALUE_ID] => 4821979
[DESCRIPTION] =>
[~VALUE] => 26.05.2021
[~DESCRIPTION] =>
)
[FLAG_SALE] => Array
(
[ID] => 141
[IBLOCK_ID] => 24
[NAME] => Скидки
[ACTIVE] => Y
[SORT] => 500
[CODE] => FLAG_SALE
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => L
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => C
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Скидки
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
[VALUE_ENUM_ID] =>
)
[IN_ACTION] => Array
(
[ID] => 142
[IBLOCK_ID] => 24
[NAME] => Участвует в акциях
[ACTIVE] => Y
[SORT] => 500
[CODE] => IN_ACTION
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => E
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => Y
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 30
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => EList
[USER_TYPE_SETTINGS] => Array
(
[size] => 1
[width] => 0
[group] => N
[multiple] => N
)
[HINT] =>
[~NAME] => Участвует в акциях
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
)
[NEW] => Array
(
[ID] => 144
[IBLOCK_ID] => 24
[NAME] => Новинка
[ACTIVE] => Y
[SORT] => 500
[CODE] => NEW
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => L
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => C
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Новинка
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
[VALUE_ENUM_ID] =>
)
[DURATION_HOURS] => Array
(
[ID] => 174
[IBLOCK_ID] => 24
[NAME] => Длитеность, часов
[ACTIVE] => Y
[SORT] => 500
[CODE] => DURATION_HOURS
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => N
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Длитеность, часов
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 24
[PROPERTY_VALUE_ID] => 4821974
[DESCRIPTION] =>
[~VALUE] => 24
[~DESCRIPTION] =>
)
[DURATION_DAYS] => Array
(
[ID] => 175
[IBLOCK_ID] => 24
[NAME] => Длитеность, дней
[ACTIVE] => Y
[SORT] => 500
[CODE] => DURATION_DAYS
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => N
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Длитеность, дней
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 3
[PROPERTY_VALUE_ID] => 4821975
[DESCRIPTION] =>
[~VALUE] => 3
[~DESCRIPTION] =>
)
[COURSE_CODE] => Array
(
[ID] => 176
[IBLOCK_ID] => 24
[NAME] => Код курса
[ACTIVE] => Y
[SORT] => 500
[CODE] => COURSE_CODE
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Код курса
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => ITILSD
[PROPERTY_VALUE_ID] => 4821976
[DESCRIPTION] =>
[~VALUE] => ITILSD
[~DESCRIPTION] =>
)
[ACTION_NUMBER] => Array
(
[ID] => 177
[IBLOCK_ID] => 24
[NAME] => Номер акции
[ACTIVE] => Y
[SORT] => 500
[CODE] => ACTION_NUMBER
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Номер акции
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
)
[MARKER] => Array
(
[ID] => 178
[IBLOCK_ID] => 24
[NAME] => Маркер
[ACTIVE] => Y
[SORT] => 500
[CODE] => MARKER
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Маркер
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => Upr
[PROPERTY_VALUE_ID] => 4821977
[DESCRIPTION] =>
[~VALUE] => Upr
[~DESCRIPTION] =>
)
[HINT] => Array
(
[ID] => 179
[IBLOCK_ID] => 24
[NAME] => Примечание
[ACTIVE] => Y
[SORT] => 500
[CODE] => HINT
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Примечание
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
)
[B_SPECIAL_PRICE] => Array
(
[ID] => 180
[IBLOCK_ID] => 24
[NAME] => B_SPECIAL_PRICE
[ACTIVE] => Y
[SORT] => 500
[CODE] => B_SPECIAL_PRICE
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => N
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => B_SPECIAL_PRICE
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 0
[PROPERTY_VALUE_ID] => 4821972
[DESCRIPTION] =>
[~VALUE] => 0
[~DESCRIPTION] =>
)
[NORMAL_PRICE] => Array
(
[ID] => 181
[IBLOCK_ID] => 24
[NAME] => Стандартная цена для 1 чел.
[ACTIVE] => Y
[SORT] => 500
[CODE] => NORMAL_PRICE
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => N
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Стандартная цена для 1 чел.
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 26000
[PROPERTY_VALUE_ID] => 4821973
[DESCRIPTION] =>
[~VALUE] => 26000
[~DESCRIPTION] =>
)
[SECTION_CODE] => Array
(
[ID] => 186
[IBLOCK_ID] => 24
[NAME] => Подкатегория курса 4
[ACTIVE] => Y
[SORT] => 500
[CODE] => SECTION_CODE
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Подкатегория курса 4
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 40
[PROPERTY_VALUE_ID] => 4821981
[DESCRIPTION] =>
[~VALUE] => 40
[~DESCRIPTION] =>
)
[SHOW_TO_MAIN] => Array
(
[ID] => 189
[IBLOCK_ID] => 24
[NAME] => Показывать на главной
[ACTIVE] => Y
[SORT] => 500
[CODE] => SHOW_TO_MAIN
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => L
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => C
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => N
[FILTRABLE] => N
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] =>
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Показывать на главной
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] =>
[PROPERTY_VALUE_ID] =>
[DESCRIPTION] =>
[~DESCRIPTION] =>
[~VALUE] =>
[VALUE_ENUM_ID] =>
)
)
[DISPLAY_PROPERTIES] => Array
(
[DATE_TO] => Array
(
[ID] => 102
[IBLOCK_ID] => 24
[NAME] => Окончание курса
[ACTIVE] => Y
[SORT] => 500
[CODE] => DATE_TO
[DEFAULT_VALUE] =>
[PROPERTY_TYPE] => S
[ROW_COUNT] => 1
[COL_COUNT] => 30
[LIST_TYPE] => L
[MULTIPLE] => N
[XML_ID] =>
[FILE_TYPE] =>
[MULTIPLE_CNT] => 5
[LINK_IBLOCK_ID] => 0
[WITH_DESCRIPTION] => N
[SEARCHABLE] => Y
[FILTRABLE] => Y
[IS_REQUIRED] => N
[VERSION] => 1
[USER_TYPE] => DateTime
[USER_TYPE_SETTINGS] =>
[HINT] =>
[~NAME] => Окончание курса
[~DEFAULT_VALUE] =>
[VALUE_ENUM] =>
[VALUE_XML_ID] =>
[VALUE_SORT] =>
[VALUE] => 26.05.2021
[PROPERTY_VALUE_ID] => 4821979
[DESCRIPTION] =>
[~VALUE] => 26.05.2021
[~DESCRIPTION] =>
[DISPLAY_VALUE] => 26.05.2021
)
)
[PRODUCT] => Array
(
[TYPE] => 4
[AVAILABLE] => Y
[MEASURE] =>
[VAT_ID] =>
[VAT_RATE] =>
[VAT_INCLUDED] => N
[QUANTITY] => 0
[QUANTITY_TRACE] => N
[CAN_BUY_ZERO] => N
[SUBSCRIPTION] =>
[BUNDLE] => N
)
[ITEM_PRICE_MODE] => S
[ITEM_PRICES] => Array
(
[0] => Array
(
[UNROUND_BASE_PRICE] => 26000
[UNROUND_PRICE] => 26000
[BASE_PRICE] => 26000
[PRICE] => 26000
[ID] => 63131
[PRICE_TYPE_ID] => 1
[CURRENCY] => RUB
[DISCOUNT] => 0
[PERCENT] => 0
[VAT] => 0
[QUANTITY_FROM] =>
[QUANTITY_TO] =>
[QUANTITY_HASH] => ZERO-INF
[MEASURE_RATIO_ID] =>
[PRINT_BASE_PRICE] => 26 000 руб.
[RATIO_BASE_PRICE] => 26000
[PRINT_RATIO_BASE_PRICE] => 26 000 руб.
[PRINT_PRICE] => 26 000 руб.
[RATIO_PRICE] => 26000
[PRINT_RATIO_PRICE] => 26 000 руб.
[PRINT_DISCOUNT] => 0 руб.
[RATIO_DISCOUNT] => 0
[PRINT_RATIO_DISCOUNT] => 0 руб.
[PRINT_VAT] => 0 руб.
[RATIO_VAT] => 0
[PRINT_RATIO_VAT] => 0 руб.
[MIN_QUANTITY] => 1
)
)
[ITEM_QUANTITY_RANGES] => Array
(
[ZERO-INF] => Array
(
[HASH] => ZERO-INF
[QUANTITY_FROM] =>
[QUANTITY_TO] =>
[SORT_FROM] => 0
[SORT_TO] => INF
)
)
[ITEM_MEASURE_RATIOS] => Array
(
[0] => Array
(
[ID] => 0
[RATIO] => 1
[IS_DEFAULT] => Y
)
)
[ITEM_MEASURE] => Array
(
[ID] =>
[TITLE] => место
[~TITLE] => место
)
[ITEM_MEASURE_RATIO_SELECTED] => 0
[ITEM_QUANTITY_RANGE_SELECTED] => ZERO-INF
[ITEM_PRICE_SELECTED] => 0
[CHECK_QUANTITY] =>
[CATALOG_MEASURE_NAME] => место
[~CATALOG_MEASURE_NAME] => место
[CAN_BUY] => 1
[ITEM_PRICES_CAN_BUY] => 1
[~BUY_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=BUY&id=60657
[BUY_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=BUY&id=60657
[~ADD_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=ADD2BASKET&id=60657
[ADD_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=ADD2BASKET&id=60657
[~SUBSCRIBE_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=SUBSCRIBE_PRODUCT&id=60657
[SUBSCRIBE_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=SUBSCRIBE_PRODUCT&id=60657
[~COMPARE_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=ADD_TO_COMPARE_LIST&id=60657
[COMPARE_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=ADD_TO_COMPARE_LIST&id=60657
[~COMPARE_DELETE_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=DELETE_FROM_COMPARE_LIST&id=60657
[COMPARE_DELETE_URL] => /courses/ITILSD/?ELEMENT_CODE=ITILSD&action=DELETE_FROM_COMPARE_LIST&id=60657
[CATALOG_MEASURE_RATIO] => 1
[OFFER_GROUP] =>
[RATIO_PRICE] => Array
(
[VALUE] => 26000
[DISCOUNT_VALUE] => 26000
[PRINT_VALUE] => 26 000 руб.
[PRINT_DISCOUNT_VALUE] => 26 000 руб.
[DISCOUNT_DIFF] => 0
[PRINT_DISCOUNT_DIFF] => 0 руб.
[DISCOUNT_DIFF_PERCENT] => 0
[CURRENCY] => RUB
)
[MORE_PHOTO] => Array
(
[0] => Array
(
[SRC] => /bitrix/templates/.default/components/bitrix/catalog.element/course/images/no_photo.png
[WIDTH] => 150
[HEIGHT] => 150
)
)
[MORE_PHOTO_COUNT] => 1
)
)
- 24.05.2021 Москва записаться
Аудитория курса:
Данный курс предназначен для руководителей и сотрудников подразделений ИТ, а также всех, кто интересуется вопросами эффективного управления сервисами и организации работы ИТ:
Введение в Проектирование сервисов
Обзор Проектирования сервисов.
Управление сервисами как практика
Сервисы и управление сервисами. Базовые концепции. Управление и управляющие системы. Жизненный цикл сервисов.
Принципы проектирования сервисов
Основы проектирования сервисов. Цели проектирования сервисов. Сбалансированное проектирование. Идентификация требований сервиса. Идентификация и документирование бизнес-требований. Действия проектирования. Аспекты проектирования. Последующие действия. Ограничения проектирования. Сервис-ориентированная архитектура. Модели проектирования сервисов. Входы и выходы проектирования сервисов.
Процессы проектирования сервисов
Координация проектирования. Управление каталогом сервисов. Управление уровнем сервисов. Управление доступностью. Управление мощностями. Управление непрерывностью ИТ сервисов. Управление информационной безопасностью. Управление поставщиками.
Технологические аспекты проектирования сервисов
Инжиниринг требований. Управление данными и информацией. Управление приложениями.
Организация проектирования сервисов
Организационное развитие. Функции. Роли. Модель RACI. Компетенции и обучение.
Технологические аспекты
Инструменты проектирования сервисов. Инструменты управления сервисами.
Реализация проектирования сервисов
Анализ влияния на бизнес. Требования к уровню сервисов. Риски сервисов и процессов. Реализация проектирования сервисов. Оценка проектирования сервисов.
Проблемы, риски и критические факторы успеха
Проблемы. Риски. Критические факторы.